Terms of Service

The rules and guidelines for using the EasyScout platform.

Last updated: June 2026

1. Introduction

Welcome to EasyScout Nigeria Limited ("EasyScout", "Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of the EasyScout website, mobile applications, products, and services (collectively referred to as the "Platform"). By registering an account, accessing, browsing, subscribing to, or using the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

2. About EasyScout

EasyScout is a digital property discovery platform designed to connect verified property owners and prospective tenants across Nigeria.

EasyScout provides:

  • Verified property listings
  • Property search services
  • Landlord identity verification
  • Subscription-based access to landlord contact information
  • Property discovery tools
  • Inspection request features
  • Property reporting and dispute assistance

EasyScout does not:

  • Own or manage listed properties.
  • Collect rent on behalf of landlords.
  • Act as a real estate agent.
  • Guarantee the completion of any tenancy agreement.
  • Participate in negotiations between landlords and tenants unless required for dispute resolution.

All tenancy agreements, rent payments, inspections, and property transactions occur directly between landlords and tenants.

3. Eligibility

To use the Platform, you must:

  • Be at least 18 years old.
  • Have the legal capacity to enter into binding contracts.
  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your login credentials.
  • Comply with all applicable Nigerian laws.

EasyScout reserves the right to suspend or terminate accounts created using false information.

4. User Accounts

Users may register as either a Tenant or a Property Owner (Landlord). Each account must be registered with valid information. You are solely responsible for all activities conducted through your account. Sharing login credentials with another person is prohibited.

5. Landlord Verification

To improve trust and reduce fraudulent listings, every property owner must complete the verification process before listing properties. Verification may require your National Identification Number (NIN), Government-issued identification, selfie verification, utility bill or proof of address, and additional documentation requested by EasyScout. Verification confirms identity only; it does not constitute a guarantee regarding ownership, property quality, or legal title. EasyScout reserves the right to reject, suspend, or revoke verification at any time.

6. Property Listings

Property owners are solely responsible for all information submitted. This includes but is not limited to property descriptions, rental price, photographs, address, property condition, amenities, availability, and ownership authority.

Property owners represent and warrant that:

  • They own the property or have lawful authority to advertise it.
  • All information submitted is accurate.
  • Images accurately represent the property.
  • Pricing is truthful.
  • The property is legally available for rent.

EasyScout may review, reject, edit, suspend, or remove listings without prior notice where necessary to maintain platform integrity.

7. Subscription Services

Certain Platform features require an active subscription. Subscription benefits may include viewing landlord contact information, viewing complete property addresses, access to map directions, inspection request features, saving favourite properties, and premium search features. Subscription fees are displayed before payment. Subscriptions are generally non-refundable except where required by applicable Nigerian law or where EasyScout determines that a refund is appropriate due to technical or billing errors.

8. Payments

Subscription payments are securely processed through approved third-party payment providers. EasyScout does not store debit card or banking credentials. Users are responsible for ensuring successful payment before premium features become available.

9. Management Fees

Property owners may specify applicable property-related charges, including rent, caution fee, legal fee, service charge, and other permitted fees. EasyScout may apply a Platform Management Fee, calculated as a percentage of the annual rent. The applicable percentage is determined solely by EasyScout and may be updated periodically. Property owners cannot modify, remove, or bypass the Platform Management Fee. Where applicable, the Management Fee will be clearly displayed as part of the property's cost breakdown.

10. Property Transactions

EasyScout is not a party to any tenancy agreement. All agreements are made directly between landlords and tenants. EasyScout is not responsible for rent payments, security deposits, keys, property handover, evictions, tenancy disputes, property damage, or utility payments. Users are encouraged to conduct proper inspections and obtain legal advice before entering into tenancy agreements.

11. Inspection and Verification

EasyScout encourages physical inspection of every property before any payment is made. Users should never transfer money solely based on online listings. EasyScout shall not be liable for payments made without adequate due diligence.

12. Prohibited Conduct

Users must not upload false property listings, impersonate another person, use stolen identities, harass other users, attempt to bypass subscription requirements, upload malicious software, engage in fraud or deceptive practices, circumvent Platform security, or copy or scrape Platform content without permission. Violation of these Terms may result in suspension, termination, legal action, or reporting to relevant authorities.

13. Intellectual Property

All Platform content, including logos, branding, graphics, software, databases, designs, and text, is owned by EasyScout or its licensors. No content may be copied, reproduced, distributed, or used without prior written permission.

14. Privacy

EasyScout processes personal information in accordance with its Privacy Policy and applicable Nigerian data protection laws. By using the Platform, you consent to such collection and processing.

15. Reports and Disputes

Users may report fake listings, duplicate listings, fraudulent activity, misleading information, or inappropriate conduct. EasyScout may investigate reports but does not guarantee any particular outcome.

16. Suspension and Termination

EasyScout may suspend or permanently terminate any account for fraud, false information, multiple fake listings, abuse of the Platform, breach of these Terms, or illegal activities. Termination may occur without prior notice where necessary to protect users or the Platform.

17. Disclaimer

EasyScout provides the Platform on an "as available" and "as is" basis. While we strive to verify property owners and review listings, we do not warrant that every listing is error-free, every property will remain available, every landlord will complete a tenancy, or every tenant will fulfil contractual obligations. Users assume responsibility for their own decisions.

18. Limitation of Liability

To the fullest extent permitted under Nigerian law, EasyScout shall not be liable for financial losses, fraud committed by third parties, failed tenancy agreements, loss of profits, property damage, personal injury, or indirect or consequential damages arising from use of the Platform.

19. Changes to These Terms

EasyScout reserves the right to amend these Terms at any time. Updated versions become effective immediately upon publication. Continued use of the Platform constitutes acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Nigeria.

Contact

For enquiries regarding these Terms or the Platform, please contact: